A person calling 911 to complain that a nail salon refused to change their nail polish colour is among B.C.’s top nuisance calls of 2017.
In an effort to help prevent future nuisance calls, E-Comm has released a list of the “Top 10” 911 nuisance calls they received through 2017.
Here are the call centre’s top 10 list of reasons to not call 911:
- Complaining a salon wouldn’t change nail polish colour
- Car refusing to move forward at a gas station pump
- To report food was inedible and restaurant refusing to provide refund
- Complaining tenant moved without returning keys
- Calling because someone parked in their parking spot
- Wondering if a washroom closed sign at a popular beach was legitimate
- Complaining gas station wouldn’t accept coins for payment
- Calling to ask if raccoons are dangerous animals
- Asking if there’s a law preventing washing clothes at 6 a.m.
- Calling to check the time following the fall time change
“As you can see by our 2017 list, some people believe 9-1-1 can be used as a customer complaint or general information service,” Jody Robertson, executive director of corporate communications said in a release
“While these calls are absurd, they’re more common than you might think. The fact is – every time a 9-1-1 call taker handles one of these calls, we waste valuable resources. We’re asking the public to help us help.”
E-Comm, B.C.’s largest emergency communications centre, receives around 1.36 million calls every year.
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