Tim Hortons Responds To ‘Rogue’ Franchisees In Terse Statement

Tim Hortons Responds To ‘Rogue’ Franchisees In Terse Statement
Tim Hortons Responds To ‘Rogue’ Franchisees In Terse Statement (Screengrab)

Restaurant Brands International, the parent company of Tim Hortons is lashing out at a “rogue group” of franchise owners after more employees revealed they’re losing perks and benefits after Ontario’s minimum wage increase.

In a statement released Friday, the company said there are several things that make the Tim Hortons band unique.

“There are several things that make the Tim Hortons brand truly unique – like our connection to our communities and the great relationship our Restaurant Owners and their Team Members have with our Guests. It saddens all of us to see that jeopardized by the recent news stories and comments on social media, caused by the actions of a reckless few.”

The brand made it clear that the recent actions by a “rogue group” of franchise owners “do not reflect the values of our brand, the views of our company or the views of the overwhelming majority of our dedicated and hardworking restaurant owners.”

The company said it is saddened by recent news stories and comments on social media, caused by the actions of a “reckless few.”

“Tim Hortons Team Members should never be used to further an agenda or be treated as just an ‘expense.’ This is completely unacceptable,” the company said in a release.

On Friday, the Toronto Star reported a franchise owner in Scarborough, Ontario banned employees from accepting tips, and that any tips “must go in to the till.”

One Response

  1. Eric P. January 6, 2018

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